1. Intro
Your privacy matters, especially when it comes to your health info. This Privacy Policy tells you how we collect, use, and keep your personal and medical info safe when you use our healthcare platform.
2. What We Collect
We might collect:
* Personal stuff: Name, email, phone number, birthday, address
* Health stuff: Medical history, symptoms, what doctors say, prescriptions
* Account stuff: Your login info, appointment history, what you prefer we send you
* Payment stuff: Payments are safely handled by others; we don't save your card info.
* Device info: IP address, device type, browser, location (if you let us)
* What you send us: Messages or files you share with doctors or support
Heads up: Health data is extra-private.
3. How We Use Your Info
We use your info to:
* Set up and manage accounts
* Book and have virtual appointments
* Share medical records with doctors you approve
* Give you prescriptions and reports
* Get payments sorted
* Answer questions
* Make our services better and keep the platform secure
* Follow the rules about health data
4. Who We Share With
We might share your info with:
* Doctors you talk to
* Other services (like payment or cloud storage)
* The government (only if we have to)
We will never sell your health info to advertisers.
5. How We Protect Your Info
We use security to protect your data, like:
* Encrypting data
* Controlling access
* Secure cloud
* Backups
We follow rules like:
* HIPAA (US health data)
* GDPR (EU data)
* Indian IT Act (if we are in India)
* Other local laws
6. Your Rights
* See your medical records
* Ask us to fix your info
* Download your health data
* Close your account
* Say we can't share your data (anytime)
7. How Long We Keep Data
We keep health records only as long as we need to for legal, billing, or medical reasons. After that, we delete it.
8. Cookies
We might use cookies to:
* Keep you logged in
* Track appointments
* Help the service work better
We don't use cookies for ads.
9. Kids' Privacy
We don't knowingly collect info from kids under 13 without parent permission. A parent has to start kids' appointments.
10. Policy Changes
We might update this Privacy Policy as the law changes.
Your privacy matters, especially when it comes to your health info. This Privacy Policy tells you how we collect, use, and keep your personal and medical info safe when you use our healthcare platform.
2. What We Collect
We might collect:
* Personal stuff: Name, email, phone number, birthday, address
* Health stuff: Medical history, symptoms, what doctors say, prescriptions
* Account stuff: Your login info, appointment history, what you prefer we send you
* Payment stuff: Payments are safely handled by others; we don't save your card info.
* Device info: IP address, device type, browser, location (if you let us)
* What you send us: Messages or files you share with doctors or support
Heads up: Health data is extra-private.
3. How We Use Your Info
We use your info to:
* Set up and manage accounts
* Book and have virtual appointments
* Share medical records with doctors you approve
* Give you prescriptions and reports
* Get payments sorted
* Answer questions
* Make our services better and keep the platform secure
* Follow the rules about health data
4. Who We Share With
We might share your info with:
* Doctors you talk to
* Other services (like payment or cloud storage)
* The government (only if we have to)
We will never sell your health info to advertisers.
5. How We Protect Your Info
We use security to protect your data, like:
* Encrypting data
* Controlling access
* Secure cloud
* Backups
We follow rules like:
* HIPAA (US health data)
* GDPR (EU data)
* Indian IT Act (if we are in India)
* Other local laws
6. Your Rights
* See your medical records
* Ask us to fix your info
* Download your health data
* Close your account
* Say we can't share your data (anytime)
7. How Long We Keep Data
We keep health records only as long as we need to for legal, billing, or medical reasons. After that, we delete it.
8. Cookies
We might use cookies to:
* Keep you logged in
* Track appointments
* Help the service work better
We don't use cookies for ads.
9. Kids' Privacy
We don't knowingly collect info from kids under 13 without parent permission. A parent has to start kids' appointments.
10. Policy Changes
We might update this Privacy Policy as the law changes.